...connect with leads and customers through texting, live chat, bulk messaging, Google My Business and Facebook Messages
channel agnostic
No matter where it started, Business Confident keeps it organized.
Chat with Context
See the history of every conversation and interaction.
Start in Seconds
Connect your channels and start messaging right away.
Turn messages into revenue
Convert website, Facebook and Google My
Business visitors into customers. Engage visitors
immediately with live chat, or save time by auto-
responding with our AI chatbot.
Interact With Your Leads
On The Go
Never miss another chat, review, survey or referral.
Now every customer interaction lives in a single
place, right in your inbox — ready for you to
respond to.
All customer interactions
in one
Unified Inbox
Never miss another chat, review, survey or referral.
Now every customer interaction lives in a single
place, right in your inbox — ready for you to
respond to.
70% of customers prefer to message with businesses
- The Washington Post
Never miss a customer call
Engage callers immediately with auto-missed call text back to keep the conversation alive so you never lose business because you were unavailable.
Your business wins when you
higher conversion
Reviews requested via text message vs reviews requested via email.
of messages are read
Texts have a 99% open rate. 95% of those texts are read within 5 minutes.
faster than calling
Text messaging is the new standard for quick and easy communication.
Higher Conversion
Reviews requested via text message vs reviews requested via email.
of messages are read
Texts have a 99% open rate. 95% of those texts are read within 5 minutes.
faster than calling
Text messaging is the new standard for quick and easy communication.
Awesome Words
from clients
Business Confident's unified inbox helps clients get to leads quicker so they don't lose business
Shannon Hanrahan
Realtor
"Clients used to message me on several platforms and it wasn't uncommon for me to go weeks before seeing their messages. Now I see them instantly, in the same message thread, so I'm able to serve my clients quicker, and better."
Robert Wills
AZ Plumber
"Business Confident helps me never miss another chat conversation with potential leads. It used to be a hassle finding customer's messages, now it's easy and they're all in one place."
Awesome Words
from clients
Lead Connector Demo unified inbox helps clients get to leads quicker so they don't lose business
Shannon Hanrahan
Realtor
"Clients used to message me on several platforms and it wasn't uncommon for me to go weeks before seeing their messages. Now I see them instantly, in the same message thread, so I'm able to serve my clients quicker, and better."
Robert Wills
AZ Plumber
"Lead Connector Demo helps me never miss another chat conversation with potential leads. It used to be a hassle finding customer's messages, now it's easy and they're all in one place."
Easily Integrates With Leading Apps
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